It's a busy day.  There are so many orders to ship.   Hopefully we can knock most of them out before 2pm and we can post some new stuff.   Last night we listed some cool collections and we just bought a nice collection off of a dealer customer of ours.   All sealed DVDs.  It was a $1000 collection.   $2.99 to $29.99.  Lots of unusual items.  The customer got $600 in site credit.   I banned a new customer this morning.  That happens a few times a day.   He ordered Satuday and started complaining on Sunday, so that's an immediate "Order Cancelled."   He emailed this morning with a bunch of poorly spelled ranting emails, laced with profanity.   I saw this coming a mile away.  It's a pretty regular thing with new customers.   He probably bought somewhere else, got banned from there and now he comes here.  Instead of learning from his past mistakes, he does the same thing.   Everyday we get rude threatening emails from new customers.  Every single day.   This is what happens:  1. Order Cancelled.  2.  Account banned.  New customers that are rude and demanding take our time away from existing customers and we can't have that.   We are going to start making videos about it because its so out of control.   A new customer places and order and sends us an email calling us names and saying "ship my order B*tch."   You would think we are kidding but we are not.   They used to upset me, but now I find them funny.   We are just going to make videos about their emails and share them with our customers.   The normal people in society should know these people exist.   We do welcome new customers, but we don't allow poor behavior.  If you are a new customer and you are rude, your order will be cancelled and your account banned.   There are no first time customer discounts.    Our regular customers get discounts and specials.